Hilltop Pools and Spas Inc.

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Training, Certifications and Recognitions

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1976Began in the pool business
  
1981Hilltop Pools & Construction, Inc. received its articles of incorporation
1982Hilltop Concrete Pools is born – “A New Tradition”
1985Hilltop Pools & Spas, Inc. received its articles of incorporation
1986Hilltop Commercial Concrete Pools is born-“Another New Tradition”
1988Moved to new administrative offices
  
1990Grand Opening celebration of our newly renovated administrative offices
1997Certified Building Professional (CBP) certification by the National Spa & Pool Institute - #1
  
2001Board of Directors for the GA Chapter of Region X NSPI
  
2002Certified Building Professional (CBP) certification by the National Spa & Pool Institute - #2
2002Technician I (Tech I) certification by the National Spa & Pool Institute
  
2003Board of Directors for the GA Chapter of Region X NSPI
2003Board of Directors for the GA Chapter of Region X NSPI
2003Certified Pool/Spa Operator (CPO) certification by the APSP - #1
2003Theatre of the Stars Corporate Patron
  
2004Theatre of the Stars Corporate Patron
  
2005Certified Pool/Spa Operator (CPO) certification by the APSP - #2
2005Delta III National Sales Trainer
2005Theatre of the Stars Corporate Patron
2005Key Bank Million Dollar club
  
2006Certified Pool/Spa Operator (CPO) certification by the APSP - #3
2006Theatre of the Stars Corporate Patron
2006BBB Ethics Award
  
20082008 Theater of the Stars Corporate Patron
2008Matt Miller became a Certified Building Professional (CBP)
2008Matt Miller on the APSP Georgia Board of Directors
2008Nominated for Clayton County Chamber of Commerce 2007 Small Business of the Year Award.
  
2009Matt Miller on the APSP Georgia Board of Directors
  
2010Matt Miller on the APSP Georgia Board Directors
  

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Hilltop Pools & Spas, Inc.
Extended Warranty Plan

DURATION OF OWNERSHIP/TRANSFERABLE
NON-PRORATED/INCLUDES LABOR AND MATERIALS

Concrete Pools

POOL SHELL – Hilltop Pools and Spas, Inc. warrants to any owner, for the duration of their ownership of the pool, that if the pool shell fails to retain water due to a defect in material, then Hilltop Pools will restore the pool to retain water at no charge to the owner for either labor or materials. This warranty is not pro-rated and may be transferred to subsequent owners of the pool by the original purchaser.

POOL INTERIOR – Hilltop Pools and Spas, Inc. warrants the plaster (marcite) interior to the pool owner for a period of two (2) years from the date the pool is filling with water. This warranty does not include hose marks, improper chemical use, stopping the water upon filling, or the quality of the water furnished by the owner. Pebble products along with other finishes may carry a longer warranty and will be governed by the warranty in effect at the time of the installation.

POOL TILE – Hilltop Pools and Spas, Inc. warrants the pool tile for a period of two (2) years from the date of the tile installation.

POOL COMPONENTS – Hilltop Pools and Spas, Inc. warrants all pool components including pumps, filters, ladders, diving boards, slides, standard fittings, and accessories used in the installation of the pool for a period of two (2) years. Some pool parts may carry a longer manufacturers warranty and after the two (2) year expiration period these warranties would apply and will be governed by the terms of those warranties. Filter tanks will be governed by the terms of the manufacturer’s extended warranty. Corrosion, pitting, scale, or any damage caused by improper chemical balance is specifically excluded from any warranty claims. All electric components, including but not limited to lights, remote controls, circuit boards, cells, timers, freeze guards, bulbs, etc. are specifically warranted for one (1) year. Lightning strikes, surges, misuse or abuse of any type is not warrantable on electronic components.

POOL CONSTRUCTION – Hilltop Pools and Spas, Inc. warrants the pool construction for a period of two (2) years from the time the pool is filling with water. The pool construction shall consist of any situation directly related to the workmanship of Hilltop Pools. Concrete products are specifically not warrantable.

POOL PLUMBING – Hilltop Pools and Spas, Inc. warrants the underground pool plumbing for a period of five (5) years from the time the pool is filling with water. Freeze damage to any plumbing due to failure to winterize or improper winterizing is specifically not warrantable. Plumbing that is above the ground is warranted for one (1) year and not warranted if freeze cracks occur or if the pump has run dry without water prime, thus melting the fittings due to overheating.

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Hilltop Pools & Spas, Inc.
Extended Warranty Plan

DURATION OF OWNERSHIP/TRANSFERABLE
NON-PRORATED/INCLUDES LABOR AND MATERIALS

Vinyl Liner Pools

POOL WALL STRUCTURES – Hilltop Pools and Spas, Inc. warrants to any owner for the duration of their ownership of the pool, that if a Pacific Structural Graphex Wall Panel, brace, or fastener fails beyond use due to a manufacturing or material defect, then Hilltop Pools will, at its option, repair or replace the parodect at no charge to the owner for labor or materials. This warranty is not pro-rated. In order for this warranty to be in force or if any warranty claim is made then all terms, provisions, limitations, and exclusions must prevail. This warranty is coexistent with the Pacific Graphex Wall Panel Showcase Builder Lifetime Warranty offered by Pacific Industries, Inc. and the manufacturer’s warranty must be registered in order for this extended warranty to be in force or for any claims to occur. All other wall panels, including polymer walls, wood walls, fiberglass walls, steel walls, concrete walls, or an other type of wall structure shall be governed by the respective dealer or manufacturers limited, pro-rated, non-labor, material only warranty because of the limited structural integrity and longevity of these products.

VINYL LINER SEAMS – Hilltop Pools and Spas, Inc. warrants to any owner, for the duration of their ownership of the vinyl liner, that if a liner seam should separate or fail due to a manufacturing or material defect, then Hilltop Pools will, at its option, repair or replace the liner at no charge to the owner for labor or materials. This warranty is not pro-rated. In the event the liner cannot be repaired and same is replaced, the replacement liner will be a design and material then in current and normal use by Hilltop Pools. This warranty is not applicable to fading, stains, discoloring, trim material, decorative printing, tears, punctures, chlorine bleaching, or any improper use of chemicals. Draining and refilling of pool without authorized supervision will void all liner warranties due to the risk of liner damage upon refilling the pool. Damage caused by ground or surface water that gets under the liner either by natural conditions or a tear in the liner is not warranted. A vinyl liner seam shall be defined as that overlap area that has been welded at the factory. Tears that may occur next to the overlap area are not warranted. In order for this warranty to be in force or if any warranty claim is made then all terms, provisions, limitations, and exclusions must prevail. This warranty is coexistent with any Vinyl Liner Swimming Pool Warranty offered by the manufacturer and the manufacturer’s warranty must be properly registered in order for this extended warranty to be in force or for any claims to occur. Older liners that tear or fail after they are repaired are not warranted due to the natural loss of elasticity because of their age. The average, natural life of a vinyl liner is approximately twelve (12) years. The replacement of a vinyl liner typically occurs due to natural aging such as fading or brittleness. Thicker liners (30 mil) are specifically excluded from this extended warranty duration due to elasticity limitations.

WALK-IN STEPS – Hilltop Pools and Spas, Inc. warrants to any owner, for the duration of their ownership of the pool, that if a walk-in step fails beyond use due to a manufacturing or material defect then Hilltop Pools will, at its option, repair or replace the steps at no charge to the owner for labor or materials. This warranty is not pro-rated. In order for this warranty to be in force or if any warranty claim is made then all terms, provisions, limitations, and exclusions must prevail. This warranty is coexistent with the Pacific Showcase Builder Walk-In Step Warranty offered by Pacific Industries, Inc. and the Pacific warranty must be registered in order for this extended warranty to be in force or for any claims to occur. Acrylic fiberglass steps are specifically excluded from this warranty duration due to longevity and structural limitations.

POOL COMPONENTS – Hilltop Pools and Spas, Inc. warrants all pool components including pumps, filters, ladders, diving boards, slides, standard fittings, and accessories used in the installation of the pool for a period of two (2) years. Some pool parts may carry a longer manufacturers warranty and after the two (2) year expiration period these warranties would apply and will be governed by the terms of those warranties. Filter tanks will be governed by the terms of the manufacturer’s extended warranty. Corrosion, pitting, scale, or any damage caused by improper chemical balance is specifically excluded from any warranty claims. All electric components, including but not limited to lights, remote controls, circuit boards, cells, timers, freeze guards, bulbs, etc. are specifically warranted for one (1) year. Lightning strikes, surges, misuse or abuse of any type is not warrantable on electronic components.

POOL CONSTRUCTION – Hilltop Pools and Spas, Inc. warrants the pool construction for a period of two (2) years from the time the pool is filling with water. The pool construction shall consist of any situation directly related to the workmanship of Hilltop Pools. Concrete products are specifically not warrantable.

POOL PLUMBING – Hilltop Pools and Spas, Inc. warrants the underground pool plumbing for a period of five (5) years from the time the pool is filling with water. Freeze damage to any plumbing due to failure to winterize or improper winterizing is specifically not warrantable. Plumbing that is above the ground is warranted for one (1) year and not warranted if freeze cracks occur or if the pump has run dry without water prime, thus melting the fittings due to overheating.

Go back to Ten Pool Questions

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Hilltop Pools & Spas, Inc., Swimming Pool Contractors, Dealers, Design, Atlanta, GA
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